From When Friendship Hurts by Jan Yager, Ph.D. Copyright © 2002 by Jan Yager.
Reprinted by permission of Fireside Books/Simon & Schuster, Inc.
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When Friendship Turns Unfriendly
Jan Yager, Ph.D.
(Excerpted, with permission, from When Friendship Hurts by Jan Yager, Ph.D.,
NY: Fireside Books/Simon & Schuster, Inc., 2002, pages 1-8)
For some, "friends for life" seems to have replaced the ideal of a lifelong marital relationship. Of course, there are positive, wonderful
friendships that are mutually beneficial to both friends that should last a lifetime. But there are other friendships that are negative,
destructive, or unhealthy that should end. There may also be friendships that you thought were going well but, alas, all of a sudden,
your friend stops returning your phone calls and won't answer your letters, and the friendship ends. Years later you still don't know what
happened, and it haunts you.
In the two decades during which I have been researching and writing about friendship, I have seen the interest in learning about
friendship soar. From a topic that was addressed infrequently by psychologists, psychiatrists, and sociologists (who tended to focus
on parent child or husband-wife relationships), articles about friendship are now a staple in popular magazines, daily newspapers, on web
sites, and there are many books about this glorious relationship between peers that we call friendship.
Friendship has certainly been "discovered." Its benefits have been extolled by numerous researchers through anecdotes and examples,
as well as through quantitative (or qualitative) studies by epidemiologists, sociologists, and psychologists, who have found a correlation
between having even one close friend and an increased life expectancy, as well as better mental health and a greater chance of surviving
breast cancer or a heart attack.(1)
So why is there a need for a book like When Friendship Hurts? Because in all the excitement about getting the word out about the
importance of friendship in our lives, too little attention has been paid to the notion that negative friendships can wreak havoc. Another
reason is to have a forum to explore the possible causes of finding yourself in such a relationship, and how to best rid yourself of a noxious
friend. Furthermore, if your friendships are consistently less than what you had hoped they would be, a Band-Aid approach to changing
that situation is doomed to long term failure. You need to look at the underlying causes of the negative friendships in your life; you need
to go back to their roots in your parent child and sibling relationships.
This book offers help and hope in understanding the complexities of friendships, as well as advice on how you can turn around your
life-not just your friendships-by understanding why you have negative friendships and by finding and cultivating positive friendships.
Having positive friendships-and that may not mean finding new friends, just interacting differently with the ones that you already
have-can help turn around your career. For example, not only do friends help friends get jobs, but once you land a job, how quickly you
rise at a company or in a career could depend as much on who your friends are at work and in your professional field as on your talents.
By the same token, a friend can derail your career or get you fired. That's what happened with Marjorie (not her real name), a 23 year
old single female working as a teacher's assistant. Marjorie explains:
My best friend told my boss that she feared for her life after we got into an argument and I wrote her a nasty note, even though
we had been friends for six years and she knew I would never hurt her. Because she went to my boss, I was fired after working
there for a year and a half. She [my best friend) even went to the police but was told that nothing in the note was threatening.
The reason for all of this had to do with the fact that she was highly competitive and felt this was a way of winning.
Unfortunately Marjorie's experience is more typical than you'd think. A 45-year old married speechwriter at an Illinois corporation was fired
because a single female friend at work, fearing that she herself might be fired after a poor performance review, blamed her unsatisfactory
behavior on her boss, the head speechwriter, who was also her friend, alleging that his sexual attraction to her, which she called sexual
harassment, made it difficult for her to concentrate. (Her claims were unsubstantiated but her boss/friend was fired anyway for failing to
properly supervise his friend/employee.) Carol, a 39 year old married woman, after finally landing her dream job as a florist, was betrayed
so badly at work by three casual friends that she "had to take a three week medical leave."
Losing a job or having a reputation damaged beyond repair is bad enough, but friendship has been partly to blame for even darker
situations. An infamous example is the friendship of the two teenagers who perpetrated the horrific murders of 12 of their classmates and
one teacher, and injured 20 more, at Columbine High School in Columbine, Colorado, in April 1999, before committing suicide. Those boys,
allegedly bullied and not part of the "in" crowd, seemed to act together, getting the strength to commit mass murder and suicide from
Then in March 2001 it happened again. A 15 year old boy in Santee, California, again the alleged victim of bullies, supposedly shared
with four friends and one adult that he planned to shoot his classmates, but then reassured them that he was only kidding. The next day
he did carry out his threats when he allegedly shot and killed two classmates. Three families were destroyed, a school was branded, and
a community was shocked and grief stricken. The boy's friends, believing him when he guaranteed that he was just kidding, were
transferred to other schools. The authorities feared retaliation by their classmates for failing to report their friend's macabre bragging to
the proper authorities.(3)
But we don't need tales of murder and mayhem to find value in examining negative friendships and the consequences of betrayal. Over
the two decades I have been researching friendship and friendship patterns, I have interviewed people who were betrayed when a "friend"
seduced their romantic partner. Others ended a friendship because of a betrayal that, at the very least, stopped a pivotal work project in
its tracks. I've interviewed men and women who told me that a friend had derailed their career by sharing privileged information that was
supposed to be just "between friends." Others reported that a friend had stolen money from them. Here are other examples of betrayal
that I have observed or heard about through interviews in the course of my friendship research:
"One of my best friends romantically pursued every woman in which I expressed interest." (24 year old single male)
"She told me she was sleeping with my boyfriend and tried to convince me we should 'share."' (37 year old divorced mother)
"[My close friend at work] went to our mutual boss and described something we were either both working on or that I had taken the
initiative to set up and talked about how he had handled it." (55 year-old, divorced consultant)
"A close female friend is jealous of me being married." (44 year old married man)
"A best friend I grew up with attacked me [physically] for no reason." (23 year old married female)
"A casual friend started a rumor about me at work." (50 year old divorced mother)
"My maid of honor stole money from me on the night of my bachelorette Party." (30 year old married teacher)
"I'm not as open as I had been, [I'm] more reserved, because of what happened." [She was devastated when her best friend
referred to her by a derogatory name when they were both 11.] (32-year old married mother)
Jealousy can hurt someone's self esteem and may also end a friendship, as Brenda, a 40 year old homemaker and musician from Michigan,
found out. "I used to weigh two hundred pounds," she notes. "I now weigh one hundred twenty five pounds. My friend was two hundred
and fifty pounds. When I lost the first few pounds, she backed as far away as possible."
Cheating with a romantic partner or spouse may end a friendship. A 31-year old art instructor let her "really close friend" and co worker
live with her and her husband when her friend couldn't find an apartment. During that time, the friend "flirted or even had a relationship"
with her husband. The friend also undermined her at work, spreading untrue rumors that she was being physically abusive to her art
students. The marriage is on the rocks, and the friendship is over.
But some potentially destructive or harmful friendships may be difficult to spot. That's because when a friendship is forming, during the
"courtship" phase, your friend may be charming, polite, and completely appropriate. Once your friendship is well underway, a friend may
change. The very act of becoming friends may send someone with intimacy problems into an emotional tailspin, changing those involved as
well as their behavior toward each other. As friends become closer and more intimate, expectations also may arise so that disappointments
become more likely, and painful, than during the early stage of the evolving friendship.
Furthermore, as a friendship that formed within a certain context, such as at school or at work, expands to include a multiplicity of
situations and even other relationships, conflicts may arise that may derail the friendship. In addition, the longer you remain friends, the
greater your investment in maintaining the friendship; you are more likely to ignore or try to explain away negative behaviors. But you (or
your friend) will be able to put up with only so much, and the friendship may last only until such an act of betrayal occurs that the
situation has to be addressed and resolved or the friendship will end.
Friendships can certainly change in the level of intimacy, and expectations can be lowered about a friend, even if the friendship does
not end completely, over betrayals, disappointments, or unmet expectations. That's what a 43 year old market researcher found out when
he gave a friend $150 to conduct interviews for a project on the researcher's behalf. Instead his best friend pocketed the money and
never made good on his promise to do the work. Although the friendship hasn't ended, one wonders how close it is if they haven't seen
each other "in many years."
Betrayal by a friend can even lead to the ultimate betrayal: murder. Twenty six year old Don is married and a father. He is also serving
15 years to life for killing his best friend in an argument over Don's wife. "He had been dating my wife while I was out of town, and finally
she ran away with him," Don notes.
Although not as drastic as murder, feeling miffed by a friend, even if it is a misunderstanding, can lead to extreme and even criminal
acts. That's what seems to have happened to a 38 year old married nurse whose friend at work "stabbed me in the back by spreading a
false rumor about me which ingratiated her to the head nurse and which caused the head nurse to dislike me." Or the 49 year old single
woman whose jealous and angry friend "stole my jewelry."
Because of my extensive friendship research, writings, and expertise, as well as the workshops I facilitate and the lectures I deliver on
friendship, I am often asked to appear on talk shows to discuss friendship. Journalists who are writing about the topic frequently interview
me, and their many questions about recognizing, and coping with, negative friendships helped me to realize there was a need for this book.
But I wanted to go even further: I wanted to help people to understand why they might select friends who eventually betray them, to
reverse that pattern, and to address social trends that could be behind the fact that friendship betrayal seems to be more widespread
than ever before.
I also wrote this book to help dispel the embarrassment and shame that too often accompanies failed friendships. For some, admitting
to a broken friendship has become like admitting to a failed marriage. It seems that, inspired by the very "pro friendship" tone in writings
and discussions about the topic over the last two decades, a myth of lifelong friendship has emerged, even as the ideal of a lifelong
marriage has, sadly, become an unrealistic reality for many people.
The romanticized ideal that friendships should not end or fail may create unnecessary distress in those who should end a friendship but
hold on, no matter what. They are clinging to the myth rather than understanding the relationship. But if neither all friendships nor
marriages last a lifetime, what's left to believe in that does?
The goal of When Friendship Hurts is to give you the tools to detect, and cope with, friendships that are destructive or harmful. I hope
that reading it will give you greater insight into why friendships, especially your own or those of people close to you, may have ended
or should have ended, and how to cope with these endings. Furthermore, if you have a habit of forming negative friendships, this book
will help you to start choosing positive and healthy friends who will enrich your personal life and help you succeed faster and go further in
There may even be current or past friendships in which, unwittingly or on purpose, you betrayed a friend. Understanding the impact of
betrayal on the one who betrays, as well as on the one who is betrayed, can free up important emotional energy that otherwise may be
drained by feelings of guilt, remorse, sadness, or associated emotions related to the betrayal. You can learn to forgive yourself, if you
betrayed a friend; or if you were the betrayed one, you might consider how forgiving your betrayer might help you.
Most of us are blessed with supportive, caring, trustworthy friends. There are plenty of books available today that describe the process
of forming and maintaining positive friendships, as well as extolling the benefits of friendship, including my own popular book, which takes
an interdisciplinary approach that draws from sociology and psychology, Friendshifts®: The Power of Friendship and How It Shapes Our
But where can you turn for help if you feel a friend has betrayed you? Betrayal is when a friend, whom you counted on for support,
love, affection, trust, loyalty, camaraderie, or respect, has somehow destroyed your trust. She may have violated a confidence or told a
lie about you, harmed your other personal relationships, or even cost you your job. He may have failed to come through for you in your
hour of emotional need, taken your money, stolen the affections of your romantic partner or your spouse, or, in the worst case scenario,
physically harmed you or even caused someone's death. Were these "friends" ever really friends? How could a "friend" commit such
treacherous acts? Did this friendship start out as a destructive or harmful one, or become that way over time? Where did it take a wrong
turn, and what do you do to end it, if ending is the best way of coping? If it started out that way, how can you learn to be a better judge
of character early on so that you avoid befriending those who end up harming or betraying you?
In addition to answering those questions, another goal of this book is to help you to start asking your own questions about these issues,
and finding your own answers. Some of you may be able to make this journey completely on your own; others may wish to get help along
the way. If you do wish to seek outside help, in addition to asking others for referrals to professionals for one on one counseling or to self
help or professionally led groups, you can consult the Resources section in the back of this book, which provides a list of associations that
offer referrals to local organizations or affiliated professionals.
Betrayal in friendship is a subject few people want to talk about openly, but one to which all of us can relate. But by offering anonymity
and confidentiality, if necessary, I found men and women, boys and girls, who not only wanted to talk about betrayal but actually needed
to talk about it as a necessary catharsis. In my most recent friendship survey, of the 171 people (out of 180) who responded to the
question "Has a casual, close, or best friend ever betrayed you?" 116 (68 percent) answered "yes" and only 55 (32 percent)
Betrayal can be defined as when a friend lets you down and is not there for you emotionally, or even literally: when a friend ends your
friendship but you still want it to continue (and you sometimes may never find out why it ended). That is what happened to a young
married woman from Colorado who wrote to me soon after watching an interview with me about friendship on a network morning talk show.
I was discussing how friendships sometimes end, and that it's okay and normal for some friendships to end, especially if it's through no
fault of your own. She was so moved that she sent me a "thank you" card, noting how much the point of view I had shared on the show
had meant to her. She had been haunted by a friendship that ended although she never knew why. It actually kept her up
If a friend ends a friendship and you are obsessed with not knowing why, you will probably have to deal with the reason for your
obsession. In other words, you may never know the answer. (There is a discussion later in the book about how to get over obsessing
about a failed friendship.)
But if it is you who decides to end a friendship, even a negative one, you should be careful to avoid possible vendettas. Remember that
how you end a friendship may be as important as your decision to end it. That person who used to be your friend may at some point be in
the position of deciding whether you get a raise, a major contract for your company, or a promotion at work.
Certainly, over the years, I have experienced the ending of several friendships that were extremely close. If I was the one to end it, I
wondered if there was another way of handling the situation. If I was not, I felt confused, angry, and betrayed. So I have wanted to find
answers to my own questions about betrayal in friendship, as well as evaluating the preferred way to deal with negative friendships that
should end, if there is one.
I researched and wrote this book to answer my own questions as well as the ones that I am so frequently asked, through letters, e mail,
and even in the question and answer sessions following the talks I give on friendship: Why do friends do hurtful things to their friends? Why
do friends betray each other? Why would someone get into a negative friendship? How do you get out of a destructive friendship? How do
you find and cultivate positive friendships in your personal life and career?
How I attained my own metamorphosis to becoming a better friend, as well as all the original research and observations I have done
over the last 20 years, form the basis of this book. Just as my life?including my career, and all the relationships in my life, including
friendship?has been enriched by what I have learned along the way about friendship, I hope to help you to reap the joys that healthy
friendships will bring you. As you will see in reading When Friendship Hurts, sometimes the changes must start within us before we can
expect anyone else, or our friendships, to change.
Introduction: When Friendship Turns Unfriendly
1. For substantiation that friendship helps extend your life as well as increasing the chances of surviving breast cancer or a heart
attack and contributing to mental health, see Lisa F. Berkman and Leonard Syme, "Social Networks, Host Resistance, and Mortality: A Nine
Year Follow up Study of Alameda County Residents," American Journal of Epidemiology, Vol. 109 (1979): 186 204; L. F. Berkman, "Social
Support Predicts Survival in Myocardial Infarction Patients," paper presented at American Heart Association, Science Writers Seminar,
Santa Barbara, California, January 18, 1995, 5 pages; Derek L. Phillips, "Mental Health Status, Social Participation, and Happiness," Journal
of Health & Social Behavior, Vol. 8 (December 1967):285 291; James S. House, Karl R. Landis, and Debra Umberson, "Social Relationships
and Health," Science, Vol. 214, July 1988, pages 540 545; Rebecca G. Adams, "Which Comes First: Poor Psychological Well Being or
Decreased Friendship Activity?" Activities, Adaptation & Aging, Vol.12, 1988, pages 27-41; Natasha Raymond, "Friendship: The Hug Drug,"
Psychology Today, December 1999, page 17; Marilyn Elias, "Friends May Make Breast Cancer More Survivable," USA Today, March 8, 2001,
page 01D; "Emotional Support Predicts Survival After Heart Attacks," Yale School of Medicine, Office of Public Information, December 14,
1992 (research of Dr. Lisa Berkman); Karen Thomas, "Cyber friends Finally Embrace: Breast Cancer Survivors Meet Their Sources of Online
Support," USA Today, May 30, 2000, page 05D; R. Daniel Foster, "Friends as Healers," Modern Maturity, September-October 1997, pages
44 45; and Jacqueline Olds, "The Healing Power of Friendship," Bottom Line/Health, August 1997, pages 1-2.
2. See Kevin Vaughan and Jeff Kass, "Columbine Had 'Red Flags': Officials Had Many Chances to 'Prevent Shooting, Panel Says," Denver
Rocky Mountain News, May 18, 2001, page 4A; Lisa Belkin, "Parents Blaming Parents," in The New York Times Magazine, October 31,1999,
pages 61 67, 78, 94, 100; and Nancy Gibbs and Timothy Roche, with reporting by Andrew Goldstein. Maureen Harrington, and Richard
Woodbury, "Special Report/ The Columbine Tapes: In Five Secret Videos They Recorded Before the Massacre, The Killers Reveal Their
Hatred and Their Lust for Fame," Time, December 20, 1999, beginning on page 40.
3. On the shootings in Santee, California, see Terry McCarthy, with reporting by Polly Forster, Jeffrey Ressner, and Margot Roosevelt,
"Andy Williams Here. Unhappy Kid. Tired of Being Picked on. Ready to Blow. Want to Kill Some People. Can Anybody Hear Me? How Did
Things Get so Bad?" Time, March 19, 2001, page 24+; and Betsy Streisand, Angie Cannon, Anna Mulrine, and Randy Dotinga, "Betrayed by
Their Silence?" U.S. News & World Report, March 19, 2001, page 22.
This publication contains the opinions and ideas of its author and is designed to provide useful advice in regard to the
subject matter covered. It is sold with the understanding that the author and publisher are not engaged in rendering legal,
psychological, or other professional services in this publication. Laws vary from state to state, and if the reader requires
expert assistance or legal advice, a competent professional should be consulted.
The author and publisher specifically disclaim any responsibility for any liability, loss or risk, personal or otherwise, which is
incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this book.
From When Friendship Hurts by Jan Yager, Ph.D.
Copyright © 2002 by Jan Yager.
Reprinted by permission of Fireside Books/Simon & Schuster, Inc.
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